TERMS & CONDITION
SHIPPING
ORDER TRACKING
TRACKING NUMBERS ARE PROVIDED FOR ALL INTERNATIONAL ORDERS. FOR AN UP-TO-DATE STATUS OF YOUR ORDER, YOU CAN ENTER THE TRACKING NUMBER THAT WE HAVE PROVIDED.
LOCAL STANDARD SHIPPING METHOD MIGHT NOT HAVE A TRACKING NUMBER.
DELIVERY TIMES
DUE TO THE HAND-FINISHING TECHNIQUES USED IN FINISHING OUR GARMENTS, ORDERS PLACED BEFORE 10:00 AM (CET) MONDAY TO FRIDAY WILL BE PROCESSED WITHIN 2-14 DAYS.
DELIVERY TIMES ARE DETERMINED BY THE NUMBER OF BUSINESS DAYS (MONDAY TO FRIDAY) FROM THE DAY AFTER WE SHIP YOUR ORDER.
PLEASE ALLOW EXTRA TIME FOR YOUR ORDER TO BE PROCESSED DURING PUBLIC HOLIDAYS AND BUSY PERIODS.. NOTE THAT DELAYS MAY OCCUR AS A RESULT OF PENDING PAYMENT AUTHORISATIONS.
PLEASE BE INFORMED THAT IN SOME CASES YOUR LOCAL CUSTOMS OFFICE MAY REQUIRE ADDITIONAL DOCUMENTS AND TIME TO HAVE YOUR PACKAGE CLEARED. DURING SUCH INSTANCES, THE ESTIMATED DELIVERY TIME MAY BE AFFECTED.
PRE-ORDERS
ALL OUR LISTINGS FOR PRE-ORDER PRODUCTS INCLUDE AN EXPECTED DELIVERY DATE. HOWEVER, IN SOME CASES, PRE-ORDER PRODUCTS MAY NOT MEET THE INITIAL ESTIMATED DELIVERY DATE. SHOULD THIS CASE ARISE, WE WILL CHANGE THE EXPECTED DELIVERY DATE.
SHOULD YOU PLACE AN ORDER CONSISTING OF BOTH A REGULAR AND A PRE-ORDER PRODUCT, YOU WILL BE RECEIVING TWO SEPARATE SHIPMENTS. THE FIRST PACKAGE WILL INCLUDE ALL YOUR REGULAR PRODUCTS. THE SECOND PACKAGE, WHICH WILL COME AT A LATER DATE, WILL INCLUDE YOUR PRE-ORDER PRODUCT.
IMPORT TAXES & DUTIES
PLEASE BE ADVISED THAT IMPORT TAXES, DUTIES, AND RELATED CUSTOMS FEES MAY BE CHARGED ONCE THE PARCEL ARRIVES AT THE DESTINATION COUNTRY. THESE CHARGES ARE DETERMINED BY THE CUSTOMS OFFICE OF THE REGARDING DESTINATION.
PAYMENT OF THESE CHARGES AND TAXES IS THE RESPONSIBILITY OF THE RECIPIENT AND WILL NOT BE COVERED BY NIEUW DADA. FOR FURTHER DETAILS OF CHARGES, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.
IN SOME OCCASIONS PACKAGES MAY BE DELAYED DUE TO CUSTOM CLEARANCE.
CUSTOMS & REGULATIONS
CUSTOMERS SHOULD CHECK LOCAL POSTAL REGULATIONS FOR RESTRICTED ITEMS, AS NIEUW DADA CANNOT BE HELD LIABLE FOR ANY ITEMS THAT ARE NOT ACCEPTED INTO THE REGARDING COUNTRY.
PRIVACY
BASICS
NIEUW DADA IS A WEBSITE MANAGED BY THE NIEUW DADA TEAM. we RECOGNIZE THE IMPORTANCE OF THE APPROPRIATE USE OF YOUR PERSONAL INFORMATION. IN THE MANAGEMENT OF SERVICES, NIEUW DADA IS BOUND BY RELEVANT LAWS AND REGULATIONS AND ENSURES THE PROTECTION OF YOUR PERSONAL INFORMATION.
DEFINITION OF PERSONAL INFORMATION
PERSONAL INFORMATION IS DEFINED AS INFORMATION, INCLUDING BUT NOT LIMITED TO, YOUR NAME, ADDRESS, AND TELEPHONE NUMBER THAT CAN BE USED TO IDENTIFY YOU FROM OTHERS. IT ALSO INCLUDES DETAILS THAT CAN BE COMBINED AND CROSS-CHECKED WITH OTHER INFORMATION TO IDENTIFY YOU AS AN INDIVIDUAL.
COLLECTION OF PERSONAL INFORMATION
WHEN REQUESTED TO PROVIDE PERSONAL INFORMATION ON THIS WEBSITE, WE WILL CLEARLY EXPLAIN HOW THIS INFORMATION WILL BE USED AND THIRD PARTIES TO WHOM YOUR INFORMATION WILL BE DISCLOSED AND OBTAIN YOUR EXPRESS CONSENT. YOU HAVE THE RIGHT TO DECIDE WHETHER YOU PROVIDE US WITH YOUR PERSONAL INFORMATION AND NO PRESSURE WILL BE IMPOSED ON YOU BY OUR TEAM. HOWEVER, IF YOU CHOOSE NOT TO PROVIDE NIEUW DADA WITH YOUR PERSONAL INFORMATION THERE MAY BE SOME SERVICES YOU WILL NOT BE ABLE TO RECEIVE.
USE OF PERSONAL INFORMATION
WE MAY ASK YOU TO PROVIDE PERSONAL INFORMATION ON THIS WEBSITE FOR USE FOR THE FOLLOWING PURPOSES.
1. TO PROVIDE YOU WITH BRAND, PRODUCT OR STORE INFORMATION
2. TO PROVIDE YOU WITH SERVICE INFORMATION INCLUDING SPECIAL OFFERS AND EVENTS
3. CONDUCTING SURVEYS
4. TO SHIP PRODUCTS AND COLLECT PAYMENT FOR WEB SHOPPING PURCHASES
5. TO COMMUNICATE WITH YOU TO PERFORM THE ABOVE
MANAGEMENT AND SECURITY OF PERSONAL INFORMATION
COOKIES
COOKIES ARE SMALL TEXT FILES SENT BY A WEBSITE TO THE HARD DRIVE ON YOUR COMPUTER FOR RECORD-KEEPING PURPOSES. COOKIES STORE INFORMATION ABOUT SITES THAT YOU PREFER AND CAN BE USED TO MAXIMISE YOUR WEB EXPERIENCE. THE USE OF COOKIES IS STANDARD IN THE INDUSTRY, AND A LARGE NUMBER OF SITES USE COOKIES TO PROVIDE THEIR CUSTOMERS WITH A RANGE OF USEFUL INFORMATION. ALTHOUGH COOKIES MAY BE USED TO IDENTIFY A SPECIFIC COMPUTER, THEY CANNOT BE USED TO IDENTIFY ANY PARTICULAR INDIVIDUAL. YOU CAN CHOOSE WHETHER OR NOT YOU WISH TO USE COOKIES. MOST COMPUTER BROWSERS ARE SET TO ENABLE COOKIES HOWEVER IF YOU DO NOT WANT INFORMATION COLLECTED THROUGH THE USE OF COOKIES, IT IS POSSIBLE TO SET YOUR BROWSER TO DISABLE THE COOKIE FEATURE. HOWEVER, YOU SHOULD NOTE THAT DISABLING THIS FEATURE MAY PREVENT CERTAIN SERVICES AND FUNCTIONS FROM OPERATING PROPERLY ON THIS WEBSITE.
THIS WEBSITE USES COOKIES FOR THE FOLLOWING
•COOKIES MAY BE USED TO ENABLE YOU A MORE CONVENIENT WEB EXPERIENCE WHEN PROVIDING CUSTOMISED SERVICES. THESE COOKIES ARE SET WHEN YOU ACCESS OR LOG ONTO A CUSTOMISED WEBPAGE.
•COOKIES MAY ALSO BE USED TO CALCULATE THE NUMBER OF VISITORS TO THIS WEBSITE.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
EXCEPT THE FOLLOWING, WE WILL NOT DISCLOSE PERSONAL INFORMATION COLLECTED THROUGH THIS WEBSITE TO THIRD PARTIES.
1. WHEN NIEUW DADA HAS YOUR EXPRESS CONSENT
2. WHEN THERE IS A THREAT TO THE LIFE, PERSON, ASSETS, OR OTHER RIGHTS AND INCOME OF YOU OR A THIRD PARTY
3. WHEN THERE IS A THREAT OF SERIOUS INTERRUPTION IN THE PROVISION OF SERVICES ON THIS WEBSITE
4. WHEN THE PROVISION OF PERSONAL INFORMATION IS REQUIRED BY LAW
7. INQUIRIES REGARDING PERSONAL INFORMATION
IF YOU HAVE ANY CONCERNS ABOUT YOUR PRIVACY WHEN USING NIEUWDADA.COM, PLEASE CONTACT US BY E-MAIL @ NIEUWDADA@GMAIL.COM
RETURNS & EXCHANGES
THANK YOU FOR SHOPPING WITH US AND IF YOU HAVE DISCOVERED A FAULT WITH AN ITEM(S) YOU HAVE RECEIVED, PLEASE CONTACT US AND WE WILL TRY TO RESOLVE THE ISSUE FOR YOU AS SOON AS POSSIBLE.
IF YOU WISH TO RETURN YOUR ITEM(S) PLEASE REFER TO THE GUIDELINE BELOW AND EMAIL US EXPLAINING THE REASON FOR YOUR RETURN REQUEST, WITHIN 7 DAYS OF RECEIVING YOUR ORDER. ONCE WE CONFIRM YOUR RETURN REQUEST, WE WILL PROVIDE YOU WITH A RETURN ID.
TO REQUEST A CASE NUMBER AND FURTHER INSTRUCTIONS ON HOW TO RETURN YOUR ORDER, EMAIL US AT NIEUWDADA@GMAIL.COM. EXCHANGES/RETURNS WILL BE PROCESSED UPON RECEIPT OF THE REGARDING ITEM(S). ACKNOWLEDGEMENT OF RECEIPT WILL BE SENT ELECTRONICALLY FOLLOWING THE EVALUATION PROCESS, STATING THE OUTCOME AND WHETHER THE ITEM IS ELIGIBLE FOR EXCHANGE, REFUND OR CREDIT.
PACKAGES SENT WITHOUT FIRST CONTACTING US WILL NOT BE ACCEPTED.
RETURNS/EXCHANGE CONDITIONS
PLEASE REFER TO THE FOLLOWING CRITERIA AS A GUIDELINE FOR OUR RETURNS/EXCHANGE POLICY:
NO MONETARY REFUNDS AVAILABLE.
EXCHANGE OR STORE CREDIT ONLY.
ITEMS MUST NOT BE DAMAGED.
ITEMS MUST BE IN NEW/ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING INTACT.
EXCEPTIONS AND OTHER CONDITIONS WILL BE NOTED WITHIN THE ITEM DESCRIPTION.
* EVALUATION PROCESS MAY TAKE UP TO 7 DAYS FROM RECEIPT.